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Bupa cash plan:

Making a claim

Please enter your details below to begin your claim. Make sure you have everything you need to complete your claim before starting.

You’ll need all of the below:

your membership number
a copy of your receipt (s) which should contain the name and contact details of the provider/practitioner, date of the treatment and the name of the person receiving the treatment
the nominated bank account details of the main member

Please refer to your table of cover and membership guide for the full terms and conditions of your cover, including the limitations and exclusions of your policy. Your benefits and benefit limits are shown in the table of cover.

This will help us to deal with your claim as quickly as possible.

If you have any queries when claiming, please call us on 0345 606 6003. We may record or monitor our calls. Lines are open Monday to Friday 8am to 6pm, Saturday 8am to 1pm.

For those with hearing or speech difficulties who use the Relay UK smartphone app or textphone, use the prefix 18001 followed by the number above.

*These are all mandatory fields that must be completed

Enter your Bupa cash plan membership number*

Member details

Who are you claiming for?*

Main member personal details:

Name*

Date of birth*

Main member's contact details:

Postcode* Find address>

Enter address manually

Phone number*

Email address*

Is this claim a result of third-party accident or injury? Please tick

We recognise that when you give us personal information (which includes health information) you’re trusting us to take good care of it. Please see our privacy policy for more information about how we collect, use and protect your data.

If you don’t want to receive marketing about Bupa products and services that we think are relevant to you, please contact us at optmeout@bupa.com

Continue to Step 2

Bupa cash plan:

Cash plan claim details

Please provide details of the benefit(s) that you are claiming for below by referring to your table of cover and membership guide for the full terms and conditions of your cover. Your benefits and benefit limits are shown in the table of cover.

If you have any queries when claiming, please contact us on 0345 606 6003. We may record or monitor our calls. Lines are open Monday to Friday 8am to 6pm, Saturday 8am to 1pm. For those with hearing or speech difficulties who use the Relay UK smartphone app or textphone, use the prefix 18001 followed by the number above.

*These are all mandatory fields that must be completed

Receipted claims

What are you claiming for?

Benefit*

Click to remove this benefit

Additional claims

Total treatment costs £ 0

Additional Information

Additional Information to accompany your claim(s) (Optional)

Attach your receipts

⦁In order to speed up the processing of claims, please ensure the following is also provided:

The name and contact details of the practitioner, date of the treatment and the name of the person receiving the treatment.
The name of the practioner's relevant body that they are registered with.
Details of the treatment including the cost of treatment, goods or services received
For prescription claims we require proof of payment, prescription prepayment certificate and an FP57 or a copy of your named prescription(s).
For birth and adoption claims we will require a full copy of the birth or adoption certificate. For you to claim, your name must be on the certificate.
For hospital in-patient and hospital day-case claims, simply fill in your claim form and attach your discharge letter.

Please be aware, we only pay claims if they are accompanied with all necessary information and documents including any copy of receipts.

Please attach your receipt(s) below. We accept either a photograph or a scan of your receipts, in the following file types: PDF, JPEG, GIF, TIFF, PNG (up to a maximum file size of 4MB).

Please make sure that the full receipt is visible including date.

No file chosen

Continue to Step 3

Bupa cash plan:

Making a claim

All claims will be paid to the main member and not your named dependants.

We’ll keep your details safe by processing your claims securely. If you have any problems with completing this form please contact us on 0345 606 6003.
Lines are open Monday to Friday 8am to 6pm, Saturday 8am to 1pm. We may record or monitor our calls.
For those with hearing or speech difficulties who use the Relay UK smartphone app or textphone, use the prefix 18001 followed by the number above.

*mandatory field

Payment details

If you pay via Direct Debit, all claims will be paid into the nominated bank account.

If you do not pay via Direct Debit, or you have not already provided nominated bank account details, then please provide your nominated details by ticking this box

Enter your account details:

Main member account holder name*

Bank/Building Society name*

Sort code* - -

Account number*

Please read the following carefully before agreeing to declaration

Before submitting the claim form please study your membership guide as it relates to your claim. Please note that we’re not responsible for the costs of obtaining documentation in support of the claim. The information on this form will be used by us to deal with any claim. In order to detect, prevent and help with the prosecution of financial crime, we may share information with fraud prevention or law enforcement agencies and other organisations. If we suspect fraudulent activity we may inform the person or organisation who administers or funds your Bupa services.

Declaration:

By submitting this claim online, I am authorising Bupa to make payments to the account referenced above.

I consent that Bupa Cash Plan may contact my practitioner/provider/consultant to obtain clinical records that can be used to support this claim.

I declare that the information contained within this claim is true and correct to the best of my knowledge and belief.

I have not withheld any information from Bupa within my knowledge connected with this claim.

I confirm that I’ve read Bupa’s Privacy Notice and have made any other claimants aware of this for claims relating to their treatment.

By submitting this information, I confirm that I am doing so with the knowledge and permission of the Main member.
I agree to provide any further information or documentation as may be reasonably required.

I agree

Submitting your claim

Bupa cash plan is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority.

Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.

Navigation

Bupa cash plan:

Making a claim

Please enter your details below to begin your claim. Make sure you have everything you need to complete your claim before starting.

Member details

Enter the claimant's personal details:

Main member personal details:

Main member's contact details:

Bupa cash plan:

Cash plan claim details

Please provide details of the benefit(s) that you are claiming for below by referring to your table of cover and membership guide for the full terms and conditions of your cover. Your benefits and benefit limits are shown in the table of cover.

Receipted claims

What are you claiming for?

Additional Information

Attach your receipts

Bupa cash plan:

Making a claim

All claims will be paid to the main member and not your named dependants.

Payment details

If you do not pay via Direct Debit, or you have not already provided nominated bank account details, then please provide your nominated details by ticking this box

Please read the following carefully before agreeing to declaration

Declaration: